Privacy Policy
At IJ Group Oceania, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data we gather from visitors to our website and users of our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
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1. Information We Collect
We may collect and process the following types of personal information:
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Personal Identification Information: Name, email address, phone number, mailing address, job title, and any other details you voluntarily provide via forms, inquiries, or communications with us.
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Technical Data: Information about your device and usage of our website, including your IP address, browser type, operating system, referring URLs, and page views. This is collected automatically through cookies or other tracking technologies.
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Transaction Data: Information about payments or purchases you make through our website, where applicable.
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Communications: Correspondence through email or other forms of communication with our team.
2. How We Use Your Information
We may use the information we collect in the following ways:
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Providing Services: To fulfil any requests or inquiries you make via our website, including providing product information, processing transactions, and delivering services.
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Communication: To send you updates, newsletters, promotional materials, or notifications about services or job opportunities that may be of interest to you. You can opt out of these communications at any time.
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Improving Our Website: To analyse website traffic, improve user experience, and optimise the website’s design and functionality.
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Compliance and Security: To comply with legal obligations, enforce our terms and conditions, and protect against fraud or misuse of our services.
3. Legal Basis for Processing Personal Data
We process personal information based on the following legal grounds:
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Consent: Where you have given consent (e.g., subscribing to our newsletter).
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Contract: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
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Legitimate Interest: To pursue our legitimate business interests (e.g., improving our services), provided these interests are not overridden by your rights.
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Legal Obligation: Where processing is necessary to comply with legal or regulatory obligations.
4. Sharing Your Information
We will never sell your personal information to third parties. However, we may share your personal data with:
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Service Providers: Third-party companies and individuals who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, IT service providers), and who are contractually obligated to maintain the confidentiality of your information.
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Legal Compliance: To comply with applicable laws and regulations or in response to lawful requests for information by governmental authorities.
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Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.
5. Data Security
We implement a variety of security measures to ensure the safety of your personal information, including encryption, secure data storage, and limited access to authorised personnel. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Data Retention
We will retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Once the information is no longer needed, we will securely delete or anonymise it.
7. Your Rights
You have certain rights regarding your personal information, including:
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Access: You may request a copy of the personal data we hold about you.
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Correction: You may request that we correct any inaccurate or incomplete data we have about you.
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Deletion: You may request that we delete your personal data in certain circumstances, for example, if it is no longer necessary for the purposes for which it was collected.
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Objection: You have the right to object to our processing of your personal data based on legitimate interests.
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Data Portability: You can request that your data be provided to you in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at the email address provided below. We may require additional information to verify your identity before processing your request.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyse website traffic, and customise content. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the website.
9. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to these third-party sites. We recommend reviewing the privacy policies of any third-party sites you visit, as we are not responsible for their content or practices.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us at:
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Email: privacy@ijgroup.com.au
Mailing Address: IJ Group Oceania, 11 Inghams Place, Hemmant QLD 4174
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We are committed to safeguarding your privacy and will respond to your inquiries as soon as possible.
IJ Group Oceania is proud to support a variety of charitable causes and not for profit organisations on an ongoing basis.